DELIVERY & RETURNS

For UK Shipping we charge £ 3.00 for special delivery and £ 1.50 for recorded delivery .

Orders of over £ 60.00 have no delivery charge and will be sent by special delivery.

For International Shipping we charge £ 6.00 for special delivery and £ 2.00 for standard Airmail delivery .

We Ship to most countries worldwide. If you would like to confirm that we will ship to your country please contact us via our contacts page.

All of our jewellery carries a 14-day money back guarantee. however, we do not refund postage unless the product is faulty.

UK Delivery Policy

All item are posted via Royal Mail. Ladelle-designs.com will charge you a postage fee on any order under 60 pounds. We will do our best to ensure that the orders are fulfilled on time.

UK Delivery Options

We offer a choice of two delivery options, express overnight delivery (insured by Royal Mail) and recorded delivery (not insured by Royal Mail).

Please note that all deliveries must be signed upon receipt.

UK Special Delivery

For urgent orders and orders above 20 pounds, you would be advised to opt for special delivery, as it guarantees overnight delivery

(on orders placed before 2 pm) and is insured by Royal Mail.

Orders placed on Friday before 12 am are guaranteed to arrive on Monday.

Please note guaranteed delivery is subject to Royal Mail fulfilling their obligation.

UK Recorded delivery

For non-urgent orders under 20 pounds, you can choose our recorded delivery option.

Orders placed before 2 pm (Monday through Thursday) are shipped the same day.

Delivery time varies from 1 to 5 days, and the value of the item is not guaranteed (uninsured).

UK Insurance

Royal Mail special delivery includes insurance to cover loss and damage of up to 250 pound value.

Recorded delivery does not include insurance!

International shipping

Shipping to any anywere outside the uk will be sent either by Royal Mail Airmail service or by Royal Mail International Signed for.

International shipping Charges

For orders sent by Royal Mail Airmail we charge 2.00 GBP with delivery usally as soon as between 3-5 days depending on your location.

For RM international Signed for, we charge 6.00 GBP and will as soon as between 3-5 days depending on your location.

International shipping Customs Charges

Our shipping fees do not do not include charges imposed by your countrys Customs Agency. The recipient is fully responsible for any additional fees imposed by customs such as tarrifs and duties. Sometimes customs will charge a fee other times they will not. If you any questions regarding tarrifs and duties please phone the Customs Ageny for your respective country. Orders to the European Union will not incure any fees.

Returns policy

All of our jewellery carries a 14-day money back guarantee. We do not refund postage unless the product is faulty.

If you are not satisfied with your purchase, you may return the goods to us on the condition that it reaches us within

14 days of your recieving of the goods.

All goods must be returned in the condition witch they were received.

In the rare instance that the product is faulty, you will have the option of a cash refund or item replacement. You can let us know via email sales©ladelle-designs.com or you can call us on 0800 612 7588.